Question 1

Do you have a physical shop location where I can bring my RV?

Accepted Answer

No, we are fully mobile and come to your RV, whether at your home, a campground, or a storage facility. We generally travel up to 80 miles. Give us a call if you need service outside our area and we may be able to accommodate you.

Question 2

Do you do warranty work?

Accepted Answer

We do not work directly with warranty providers; however, they may reimburse you for repairs. Reach out to your warranty provider to see if this is an option.

Question 3

Can you come out and give me a repair quote?

Accepted Answer

We charge hourly based on the actual time spent at your location. We will do our best to give you an estimate of the cost beforehand, but we cannot provide quotes or fixed-rate service.

Question 4

Do I have to be present during my service appointment?

Accepted Answer

No, you don't need to be there when we come out. However, in most cases, we will need access inside the RV and compartments, so you may need to hide a key or leave the RV unlocked.

Question 5

Can I split the dipatch fee with a neighbor?

Accepted Answer

If you would like to coordinate a group appointment, you can split the mileage charge. The flat-rate portion of the dispatch fee applies for each RV.

Question 6

What payment methods do you take?

Accepted Answer

We accept cash and all major credit cards, as well as Apple Pay. We do not take checks.

Question 7

What are the services you do not offer?

Accepted Answer

We do not typically service the RV chassis (engine, tires, frame), repair major structural damage, or service the wastewater systems. We also do not offer inspections. Every situation is different, so feel free to reach out about your specific problem.